Free Returns & Exchanges
Cloud 9 Silky
The Feel FreeIntimates
Contact Us: firstname.lastname@example.org
Have a question? We're here to help.
We make it easy! Initiate your return or exchange here. (P.S. returns and exchanges are free!) All returned products must be returned within 30-days of the delivery date in unused, pristine condition with original tags attached and hygienic liners intact. Please note that all underwear, bralettes, towels, face coverings and monogrammed purchases are considered final sale and not eligible for return or exchange. Sale items are eligible for exchanges, but can't be returned. No exchanges will be supported for International orders.
To get your package ready:1. Create and print your prepaid shipping label here. 2. Attach the label to the reusable mailer from your original order, or to any other shipping mailer of your choice.3. Put your package in your mailbox or USPS drop box, or deliver it to any USPS locationPlease note orders must be returned within 30 days of the delivery date.Packages shipped with a different shipping label than the one provided may not receive a refund or the refund may be delayed. Please contact email@example.com for questions regarding the return label.
We process returns and refunds as soon as we receive them. Please allow 1-2 weeks for the refund to appear on your credit card statement.
When making an exchange, the replacement product(s) will be sent when the return package is in transit on its way back to us. You’ll receive an email with new tracking information when the new items you ordered are on their way.
Exchanges must be returned within 30 days of your original delivery.
If you selected a refund to your credit card, the refund will be applied to the card used to make the purchase.
If you selected a refund to store credit, your digital store credit will be emailed to you when the items are received at our fulfillment center.
Original shipping charges are not refunded when the order has been returned.Be sure to sign up here for our mailing list to find out about free shipping promotions for future orders!
If your return or exchange is overdue, please contact firstname.lastname@example.org for help.
First, double-check your order number and shipping zip code to make sure they are correct. Your order number can be found on your packing slip or any email correspondence related to your order.
You can also try a different web browser, or turn off pop-up blockers temporarily.
If you’re still experiencing issues with the site, let us know right away at email@example.com (include your order number!) and we'll take a look!
We took over 1.5 million body measurements from over
10,000 women to inform the Summersalt fit.
Using soft measuring tape, measure completely around the fullest part of the bust. Take a deep breath in and out to make sure the tape isn’t too tight or too loose.
Measure the narrowest part of the waist.
Measure the circumference of the hips 6" up from the crotch.
Stand with your feet together, and identify the point of your hip that is level with your crotch. Measure the circumference of this area.
Need more help? We've got you covered. Email us at firstname.lastname@example.org
Use code SKIMM10 for $10 toward purchase & free 2-day shipping
Use code SKIMM10 for $10 toward purchase