Frequently Asked Questions

faq

Sun Seeker Sale

  • Receive 30% off sitewide with code SPF30 at checkout
  • May not be combined with any other discount or promotional codes
  • Product Exclusions: LLB x Summersalt Collab Products and Gift Cards
  • Previous purchases are not eligible for price adjustments
  • Valid online and in stores starting 6/13 at 2pm CT
  • All sale purchases are final sale and are eligible for exchanges or site credit only. Intimates remain final sale, no exchanges or returns
    • To exchange an item for a different size or color select “Exchange Item” when you access your order in our return portal
    • To return an item for site credit select “Return Item” when you access your order in our return portal. Your site credit can be used right away or in the future when you select "Shop Now." Your site credit will match what you spent on your credit card

Markdown Styles

  • All markdown styles are final sale and are eligible for exchanges or site credit only
  • Previous purchases are not eligible for price adjustments
  • Intimates remain final sale, no exchanges or returns

Free Standard Shipping

  • Free standard shipping on all domestic orders with subtotals $200+
  • Automatically applied at checkout

***All products purchased with a percent off promotion of 25%+ are final sale and cannot be refunded, but can be exchanged or returned for site credit.

***You may only use one code per order. If your order qualifies for multiple sitewide promotions, only the highest value promotion will be applied.

***Promotional codes cannot be applied to digital gift cards.

 

Please email us at hello@summersalt.com or live chat with us.

 

We offer 30+ different payment methods including major providers like Mastercard, Visa, American Express, Diners and many more.

 

We make it easy! Initiate your return or exchange here. (P.S. returns for store credit and exchanges within the U.S. are free!) All returned products must be received within 21-days of the delivery date in unused, pristine condition with original tags attached and hygienic liners intact. Mail-in returns have a $8 handling fee, which is waived if you opt for an exchange or store credit refund. Please note that all underwear, bralette, towel, face coverings and monogrammed purchases are considered final sale and not eligible for return or exchange. 

Please note, International orders are not eligible for exchanges or free returns.

 

Mail-in returns have a $8 handling fee, which is waived if you opt for a store credit refund. Exchanges within the U.S. are free.

To get your package ready:

  1. Create and print your shipping label here.
  2. Attach the label to the reusable mailer from your original order, or to any other shipping mailer of your choice
  3. Put your package in your mailbox or USPS drop box, or deliver it to any USPS location

Please note orders must be returned within 21 days of the delivery date.

Packages shipped with a different shipping label than the one provided may not receive a refund or the refund may be delayed. Please contact hello@summersalt.com for questions regarding the return label.

Please note, International orders are not eligible for exchanges or free returns.

 

We process returns and refunds as soon as we receive them. Please allow 1-2 weeks for the refund to appear on your credit card statement.

 

When making an exchange, the replacement product(s) will be sent when the return package is in transit on its way back to us.

Exchanges cannot be guaranteed if the return package is not mailed within 21 days of your original delivery. If delayed, replacement products may be out of stock.

 

If your order includes a gift (lucky them!), you can create a gift receipt for your recipient here.


To create a gift receipt, you will need your order number and zip code. Gift receipts can be emailed or printed. Our gift receipts only show the items you select from your order and never show prices or discounts.

 

***At this time we are not offering monogram services.***

 

Our helpful Fit Guide makes it easy to choose the right size for any Summersalt products. 

 

Yes! It’s safe to go with your regular size, but feel free to double-check our Fit Guide as a reference. If you are in between sizes, please size down. Suits should fit very snug when dry.