Frequently Asked Questions

Fall Mystery Packs

• Fall Apparel Mystery Packs with 3 items ($99) are valued at $225+.
• Fall Apparel Mystery Packs with 5 items ($149) are valued at $350+.
• All items in the pack will be the numeric size you added to your cart or the correlating alpha size. 2=XS; 4-6=S; 8-10=M; 12-14=L; 16=XL; 18-20=1X; 22=2X.
• If you order an additional item/items it may come in the same packaging as your mystery pack or a separate package
• All Mystery Packs take 5-7 days to fulfill
• All Mystery Packs are final sale. No Returns, no exchanges, and no site credit.

$20 Off | Perfect Fall Set

• Receive $20 discount when you purchase the High Pile Eco Fleece Cropped Hoodie in Pinot and the Brushed High Rise Full Rise Length Legging in Pinot
• Discount automatically applied at checkout
• May not be combined with any other discount or promotional codes
• Previous purchases are not eligible for price adjustments
• Valid online starting 9/9 at 2 pm CT
• Purchase subject to Summersalt return policy

L.L.Bean x Summersalt Markdowns

• Receive up to 30% off select L.L. Bean x Summersalt styles
• Prices as marked. No code required
• May not be combined with any other discount or promotional codes
• Previous purchases are not eligible for price adjustments
• Valid online starting 9/24 at 1 pm CT
• All sale purchases are eligible for exchanges or site credit only within 21 days of the delivery date. No refunds and no returns.

Clearance

• Receive up to 70% off select styles
• Prices as marked. No code required
• May not be combined with any other discount or promotional codes
• Previous purchases are not eligible for price adjustments
• Valid online starting 7/11 at 12 pm CT
• All Clearance purchases are Final Sale. No returns, no refunds, no exchanges and no site credit.

The Best in Blue Event: ENDED

• Receive 50% off Sky, Blue Mountain and White Sand swimwear with code SKY50 at checkout
• May not be combined with any other discount or promotional codes
• Previous purchases are not eligible for price adjustments
• Valid online 9/24 at 12 pm ct - 10/2 at 4pm ct
• All sale purchases are eligible for exchanges or site credit only within 21 days of the delivery date. No refunds and no returns.

The Swim Stock-Up Event: ENDED

• Receive 30% off swimwear with code SWIM30 at checkout
• May not be combined with any other discount or promotional codes
• Excludes clearance swimwear
• Previous purchases are not eligible for price adjustments
• Valid online 9/5 at 4 pm ct - 9/24 at 11:30 am ct
• All sale purchases are eligible for exchanges or site credit only within 21 days of the delivery date. No refunds and no returns.

The Endless Summer Sale Event: ENDED

• Receive 30% off sitewide* with code SUN30 at checkout
• Excludes Summersalt x L.L. Bean Cloud Gauze Styles
• May not be combined with any other discount or promotional codes
• Previous purchases are not eligible for price adjustments
• Valid online 8/13 at 12:30 pm CT - 9/5 at 2:30 pm CT
• All Full Price Sale purchases are eligible for exchanges or site credit only within 21 days of the delivery date. No refunds and no returns.
• All Clearance Sale purchases are Final Sale. No returns, no refunds, no exchanges and no site credit.

***All products purchased with a percent off promotion of 25%+ are final sale and cannot be refunded, but can be exchanged or returned for site credit.

***You may only use one code per order. If your order qualifies for multiple sitewide promotions, only the highest value promotion will be applied.

***Promotional codes cannot be applied to digital gift cards.

Please email us at hello@summersalt.com or live chat with us.

We offer 30+ different payment methods including major providers like Mastercard, Visa, American Express, Diners and many more.

We make it easy! Initiate your return or exchange here. (P.S. returns for store credit and exchanges within the U.S. are free!) All returned products must be received within 21-days of the delivery date in unused, pristine condition with original tags attached and hygienic liners intact. Mail-in returns have a $8 handling fee, which is waived if you opt for an exchange or store credit refund. Please note that all underwear, bralette, towel, face coverings and monogrammed purchases are considered final sale and not eligible for return or exchange. 

Please note, International orders are not eligible for exchanges or free returns.

Mail-in returns have a $8 handling fee, which is waived if you opt for a store credit refund. Exchanges within the U.S. are free.

To get your package ready:

1. Create and print your shipping label here.
2. Attach the label to the reusable mailer from your original order, or to any other shipping mailer of your choice
3. Put your package in your mailbox or USPS drop box, or deliver it to any USPS location

Please note orders must be returned within 21 days of the delivery date.

Packages shipped with a different shipping label than the one provided may not receive a refund or the refund may be delayed. Please contact hello@summersalt.com for questions regarding the return label.

Please note, International orders are not eligible for exchanges or free returns.

We process returns and refunds as soon as we receive them. Please allow 1-2 weeks for the refund to appear on your credit card statement.

When making an exchange, the replacement product(s) will be sent when the return package is in transit on its way back to us.

Exchanges cannot be guaranteed if the return package is not mailed within 21 days of your original delivery. If delayed, replacement products may be out of stock.

If your order includes a gift (lucky them!), you can create a gift receipt for your recipient here.

To create a gift receipt, you will need your order number and zip code. Gift receipts can be emailed or printed. Our gift receipts only show the items you select from your order and never show prices or discounts.

***At this time we are not offering monogram services.***

Our helpful Fit Guide makes it easy to choose the right size for any Summersalt products. 

Yes! It’s safe to go with your regular size, but feel free to double-check our Fit Guide as a reference. If you are in between sizes, please size down. Suits should fit very snug when dry.