Frequently Asked Questions
Swimwear Pre-order
- Swimwear pre-orders are expected ship the week of 4/1 or week of 4/6, as indicated on the product page
- You will receive an email notification when your order ships
- Order shipping method selected will not impact processing times
- Pre-orders cannot be canceled
- All products in orders that include preorder and non-preorder products will ship together, regardless of shipping method selected. Expected to ship week the of 4/1 or week of 4/6, as indicated on the product page
L.L.Bean x Summersalt Sale
- Receive up to 30% off select L.L.Bean x Summersalt styles
- Prices as marked. No code required
- May not be combined with any other discount or promotional codes
- Previous purchases are not eligible for price adjustments
- Valid online starting 1/31 at 11 am CT
- All sale purchases are eligible for exchanges or site credit only. No refunds and no returns.
Archive Sale
- Up to 70% off sale styles
- No discount code required
- May not be combined with any other discount or promotional codes
- Previous purchases are not eligible for price adjustments
- All Clearance purchases are Final Sale. No returns, no refunds, no exchanges and no site credit.
Free Standard Shipping
- Free standard shipping on domestic orders $200+
- No code required
- Offer does not apply to orders shipping outside of the continental United States.
The 30% Winter Sale: ENDED
- Receive 30%+ off select apparel with code WINTER30 at checkout.
- May not be combined with any other discount or promotional codes.
- Previous purchases are not eligible for price adjustments.
- Valid online 2/3 at 4:30pm CT - 3/18 at 11:30am CT
- All purchases are Final Sale. No returns, no refunds, no exchanges and no site credit.
Free Gift With Purchase: ENDED
- Receive a free gift with any purchase $200+
- Offer valid online starting 3/5 at 4pm CT; while supplies last
BOGO Sweater Deal: ENDED
- Buy one sweater get the second at equal or lesser value for free
- Discount code automatically applies at checkout
- May not be combined with any other discount or promotional codes.
- Previous purchases are not eligible for price adjustments
- Valid online 12/16 at 4pm CT - 2/3 at 1pm CT
- All sale purchases are Final Sale. No returns, no refunds, no exchanges and no site credit
The 50% Sale: ENDED
- Receive 50% off select full price styles with code CHEERS50 at checkout.
- May not be combined with any other discount or promotional codes.
- Product Exclusions: Gift Cards, Sweaters
- Previous purchases are not eligible for price adjustments.
- Valid online 12/23 at 11am CT - 2/3 at 1pm CT
- All sale purchases are eligible for exchanges or site credit only. No refunds and no returns.
**You may only use one code per order. If your order qualifies for multiple sitewide promotions, only the highest value promotion will be applied.
***Promotional codes cannot be applied to digital gift cards.
Please email us at hello@summersalt.com or live chat with us.
We offer 30+ different payment methods including major providers like Mastercard, Visa, American Express, Diners and many more.
We make it easy! Initiate your return or exchange here. (P.S. returns for store credit and exchanges within the U.S. are free!) All returned products must be received within 21-days of the delivery date in unused, pristine condition with original tags attached and hygienic liners intact. Mail-in returns have a $8 handling fee, which is waived if you opt for an exchange or store credit refund. Please note that all underwear, bralette, towel, face coverings and monogrammed purchases are considered final sale and not eligible for return or exchange.
Please note, International orders are not eligible for exchanges or free returns.
Mail-in returns have a $8 handling fee, which is waived if you opt for a store credit refund. Exchanges within the U.S. are free.
To get your package ready:
- Create and print your shipping label here.
- Attach the label to the reusable mailer from your original order, or to any other shipping mailer of your choice
- Put your package in your mailbox or USPS drop box, or deliver it to any USPS location
Please note orders must be returned within 21 days of the delivery date.
Packages shipped with a different shipping label than the one provided may not receive a refund or the refund may be delayed. Please contact hello@summersalt.com for questions regarding the return label.
Please note, International orders are not eligible for exchanges or free returns.
We process returns and refunds as soon as we receive them. Please allow 1-2 weeks for the refund to appear on your credit card statement.
When making an exchange, the replacement product(s) will be sent when the return package is in transit on its way back to us.
Exchanges cannot be guaranteed if the return package is not mailed within 21 days of your original delivery. If delayed, replacement products may be out of stock.
Skip the wrapping with our custom gift boxes! You can include a gift box and a personal gift note (up to 300 characters, special characters not supported) with any online order for $10. Please note if your order includes two or more items multiple items will be grouped in a single box. Gift wrap orders take an additional 1-2 business days to be fulfilled; this includes orders with 2-day or next day shipping. Discount codes and promotions do not apply to the $10 gift wrap fee.
If your order includes a gift (lucky them!), you can create a gift receipt for your recipient here.
To create a gift receipt, you will need your order number and zip code. Gift receipts can be emailed or printed. Our gift receipts only show the items you select from your order and never show prices or discounts.
***At this time we are not offering monogram services.***
Our helpful Fit Guide makes it easy to choose the right size for any Summersalt products.
Yes! It’s safe to go with your regular size, but feel free to double-check our Fit Guide as a reference. If you are in between sizes, please size down. Suits should fit very snug when dry.