Starting a return or exchange?
Shipping or returning to Canada?
Shipping or returning to Australia?
Need to contact Customer Happiness?
Questions about QuadPay?
Placing An Order
There are two ways to shop:
1. Buy Now: Just browse our website, put the items you love in your bag, and pay at the checkout. When we talk about "Buy Now" suits, we're talking about a regular online purchase where you pay now and return later if the product doesn't suit you.
2. Discovery Packs: Try on suits in the comfort of home with our At-Home-Try-On Discovery Packs. Once you get the suits, you have 6 days to try them on, dance in front of the mirror, send your friends selfies, and decide which ones you love! Pay only for what you keep, easily return the rest.
- To learn more about our At-Home-Try-On Discovery Packs, please click here.
- Sorry, gift cards cannot be used on Discovery Pack orders.
Please be aware we are unable to make order or address changes once your order has been placed.
Where do you ship?
What are your shipping options?
- FedEx does not deliver on weekends or holidays. Final mile delivery of DHL orders is USPS so you may receive your order on a Saturday.
- Expedited shipping is not available for P.O. boxes, Puerto Rico, and all other US Territories.
- At-Home Try-On Discovery Packs are only available for shipping in the continental US.
Did my order ship?
Preorder Items: If you preorder an item, your entire order will ship together when the preorder item becomes available. We will not ship your items separately.
To keep an eye on your order, click here.
Returns & Exchanges
How do I return or exchange?
All returned suits must be received within 30 days of the delivery date in unused, pristine condition with original tags attached and hygienic liners intact. Please note that all underwear, bralette, and towel purchases are final sale.
For international returns, please refer to these country-specific pages:
I sent my return. When do I get my money back?
What if something in my order is damaged or incorrect?
Offers and Promotions
Can I use multiple codes at once?
We can only accept one offer per order.
Product & Sizing
How do I know if I’m ordering the right size?
Our helpful size chart makes it easy to choose the right size for any Summersalt products. For a more customized recommendation, check out our Style + Size Finder!
All Summersalt sizes are based on US sizes. To convert to the metric system, click here.
Do your suits run true-to-size?
Yes! It’s safe to go with your regular size, but feel free to double-check our size chart as a reference. If you have a fuller cup size (a D-cup or larger) we recommend that you size up for a better fit.
When in doubt, order a few sizes and keep what fits you best! Returns and exchanges are always free.
Pro tip: Summersalt suits should fit snug when dry
How do I wash my swimsuits?
We recommend hand washing your suit by itself with cold water and a gentle soap. Do not soak, just a quick wash will do! Hang dry to keep your suit looking as good as new. Do not pack wet suits among other garments.
How will I know when new products are available?
What's So Special About Your Materials?
Our suits offer UPF 50+ protection, and they can stand up to sand, sweat, and chlorine. Live wear tests have shown that even after 100+ hours of use in chlorinated water, the fabric retains its shape and compression power. We urge you to wear sunscreen, but be aware that some brands of sunscreen are known to stain swimsuits. We do suggest avoiding sunscreen with Avobenzone as this has been known to stain.
Our suit fabric is 5x stronger than ordinary swimwear for maximum durability.
Our suits have 4x the compression of average suits, so they truly retain their shape over time—even after washing.
We use premium recycled materials to make all of our high quality suits. The fabric in our suits is more technical, softer, and more durable than traditional swim fabric.
What is your commitment to sustainability?
Swimwear: Our swimwear is made of a super compressive, luxurious fabric crafted from 78% Recycled Polyamide. These fabrics are crafted from recycled plastics, post-consumer materials and nylon waste—like old fishing nets—that are literally pulled from our oceans.
Travelwear: Our Travelwear™ is made of our very own, signature TravelSoft™ vegan silk. This means it was crafted entirely from pre-consumer waste, like cotton linter leftover from yarn used in factories.
Products Made With Traditional Materials: We're working each and every day to create a path to sustainability through ongoing fabric development, research and development, and trials.
We are constantly striving to refine processes and push ourselves to keep operations and products as eco-friendly as possible. We’ll always be this way, and we’ll always be transparent with you about our processes.
How are all your suits just $95?
Can I Call You?
Our Customer Happiness team is small but mighty! In order to help as many customers as possible, we don't have phone support but can be reached 24/7 via email. We can't wait to offer more ways to stay in touch as we continue to grow!