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Contact Us: firstname.lastname@example.org
Have a question? We're here to help.
Well you’re in luck! We’re so excited to be able to share all that Summersalt has to offer our friends down under. At this time we can only ship internationally to Australia and Canada, but stay tuned as we continue to expand our reach.
All prices are in USD and will be converted by your payment provider based on their conversion rate. We do limit Australian orders to $600 USD maximum.
Please note that your shipping cost also includes duties so when your order arrives there are no surprise fees—just lots of cute styles!
Once you place an order, please allow 1-2 business days for that order to be processed. Most of our orders bound for Australia ship from the USA by DHL and then are delivered to you via Australia Post.
The shipping time for Australian orders is 8-10 business days. Most Australian customers will receive their package within 8 business days.
- We always try our very best to fulfill orders the same day, but please keep in mind that orders placed after 2pm (CST), may be processed and shipped the following business day
- We are not able to guarantee weekend fulfillment of your order (our fulfillment center is only open during business hours, and does not operate on weekends or holidays)
- Once an order is placed, it cannot be edited or cancelled
- Sales are US dollars and will be converted to AUD by your financial provider, which may include fees
- Orders shipping to Australia may not exceed $600 USD
- Please note that shipping promotional codes are only valid on US orders unless stated otherwise
Australia generally does not levy duties on orders totaling less than $1000 AUD. You will most likely not be responsible for any duties when the package arrives.
Australia Shipping Fee
We limit Australian orders to a $600 USD maximum.
Items must be shipped back to us and postmarked within 15 business days from the delivery date, in original, unused, pristine condition with hangtags attached. The hygiene label should also be intact on any swimwear items.
Due to shipping regulations, we can not provide you with a return shipping label. You will be responsible for shipping the item back to us in the United States. We suggest using Australia Post as this will be the most cost-effective method to return your item to us. Please ship back your item within 15 business days of receiving it.
Send your return to this address via your shipping method of choice:
Summersalt Returns Australia
422 Hazelwood Logistics Center Dr
Hazelwood, MO 63042
Returns will be processed within 7 business days of being received at our headquarters in the United States. Refunds will be issued within 1-3 business days from when we process your return.
In order to expedite your refund, please email our Customer Happiness team with your return shipping tracking number: email@example.com
We do not offer exchanges for orders shipped to Australia. If you are unsure of what size or style will work for you, please reach out to our customer happiness team for fit and style help: firstname.lastname@example.org
-Original shipping charges are not refunded when the order has been returned.
-Gift Card Purchases are not returnable or refundable
-Monogrammed items are not returnable or refundable
-Intimates are not returnable or refundable
-All items eligible for return must be shipped back to Summersalt and postmarked within 15 business days from delivery date.
Original shipping charges are not refunded when the order has been returned.
Your refund will always be returned to your original payment method!
If your return or exchange is overdue, please contact email@example.com for help.
Use code SKIMM10 for $10 toward your purchase of $95+!