Shipping Policy for Buy Now Purchases
Once you place an order, please allow 1-2 business days for that order to be processed. All of our Buy Now purchases ship by DHL and are delivered via USPS with ground/ 2-3 business day shipping. Shipments to either coast can take 3-5 business days to arrive.
You have your choice at checkout: Next Day shipping or 2-day expedited shipping. Please allow 1 full business day for order processing. Please Note: For 2-day and Next Day orders, FedEx does not deliver on weekends and holidays. You can track your FedEx package here.
Things To Keep In Mind
Summersalt is growing (quickly!), but we're still a small startup full of people who roll up their sleeves to get the job done. We always try our very best to fulfill orders the same day, but please keep in mind that orders placed after 2pm (CST), may be processed and shipped the following business day. We are not able to guarantee same day fulfillment of your order, nor weekend fulfillment. (Our fulfillment center is only open during business hours, and does not operate on weekends or holidays.) Keep this in mind before you buy—once an order is placed, it cannot be expedited!
We're working on international shipping, but for now, we can only ship within the US. At-Home-Try-On Discovery Packs cannot be shipped to Hawaii or Alaska, so please use our Buy Now option if you live in those states.
You will receive an order confirmation and tracking number from us as soon as your order has shipped. Packages are typically mailed via DHL.
You can track your package here: https://webtrack.dhlglobalmail.com/
Tracking numbers are updated after 5pm CST the day the package ships. From that point, you can track your package until it’s delivered.
If you ordered with overnight shipping or 2-day shipping this is a FedEx order. FedEx does not deliver on weekends and holidays.
You can track your order here.
Got more questions? Send us an email email@example.com and we’ll help.