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Canadian Shipping

Have a question? We're here to help.

Want to order Summersalt to Canada?

We’re so excited to be able to share all that Summersalt has to offer with our neighbors to the north. All prices are in USD and will be converted by your payment provider based on their rate. We do limit Canadian orders to $750 maximum.

 

Please note that your shipping cost also includes duties so when your order arrives there are no surprise fees—just lots of cute styles!

Shipping policy for Canadian purchases

Please allow 1-3 business days for that order to be processed. Most of our orders bound for Canada ship from the USA by DHL and then are delivered to you via Canada Post.

 

The shipping time for Canadian orders is 4-10 business days. Most customers will receive their package within 5-6 business days.

Things to keep in mind

-Please note that your shipping cost also includes duties so when your order arrives there are no surprise fees—just lots of cute styles. 

 

-We always try our very best to fulfill orders the same day, but please keep in mind that orders placed after 2pm (CST), may be processed and shipped the following business day.

 

- We are not able to guarantee weekend or holiday fulfillment of your order (our fulfillment center is only open during business hours, and does not operate on weekends or holidays.)

 

- Once an order is placed, it cannot be edited or cancelled.

 

- Sales are in US dollars and will be converted to CAD by your financial provider, which may include fees.

 

- Orders shipping to Canada may not exceed $750 USD.

 

- Please note that shipping promotional codes are only valid on US orders unless stated otherwise.

 

-Our helpful Fit Guide makes it easy to choose the right size for any Summersalt products. All Summersalt sizes are based on US dress sizes. To convert to the metric system, click here.

 

Duties

When you place your order, you will be required to pay a shipping fee that will include a charge for duties. Paying these duties up front helps to expedite your order’s journey across the border.

 

This type of shipment is called Delivered Duty Paid (DDP), which will fast track your order to be imported into Canada, and you will not be asked to pay for custom duties when you have received the order in Canada.

Sales tax is the sole responsibility of the customer.

For more information on duty and tax requirements, contact your local customs office or tax agency.

Canadian Shipping Fee Tiers

 

Order Total

Canadian Shipping Fee

$0-$110

$14

$111-199

$45

$200-299

$65

$300-399

$75

$400-499

$100

$500-599

$120

$600-699

$145

$700-750

$165

We limit Canadian orders to a $750 maximum.

 

Returns

Items must be shipped back to Summersalt within 15 business days ​​from the delivery date in unused, pristine condition with original tags attached and swimwear must also have hygienic liners intact.

 

To start the returns process and get your prepaid return shipping label:

  1. Email Canada@summersalt.com to get your Canada Post return label
  2. Our team will respond with your prepaid label
  3. Print your label and attach it to your package
  4. Drop off your package at any Canada Post location or dropbox

 

Please Note

-Original shipping charges are not refunded when the order has been returned.

 

-Gift card purchases are not returnable or refundable.

 

-Monogrammed items are not returnable or refundable.

 

-Face Coverings are not returnable or refundable.

 

-Intimates are not returnable or refundable.

 

-All items eligible for return must be shipped back to Summersalt and postmarked within 15 business days from delivery date.

Will you refund my shipping fee when my order is returned?

Original shipping charges are not refunded when the order has been returned.

Where will my refund be applied?

Your refund will always be returned to your original payment method. 

I've had my order for more than 15 days, but I need to return an item. What should I do?

If your return or exchange is overdue, please contact hello@summersalt.com for help.

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